ChallengeSphere Support
How can we help?
For account, billing, safety, or technical help, email ironside-dev@challengesphere.com. Include your username, device type, app version, and a short description. Never send a password, Apple authorization code, Google token, or suspected illegal imagery.
Email supportSign-in help
On iPhone and iPad, use Sign in with Apple. On Android, use Google Sign-In. If you used Hide My Email, your ChallengeSphere account may use an Apple relay address. Tell support your ChallengeSphere username so we can locate the right account without asking for login tokens.
Report or block
Use the report option on a profile or piece of content to send it for review. Use Block to stop interactions with an account. For urgent child-safety concerns, follow our Child Safety Standards. If someone is in immediate danger, contact local emergency services.
Delete your account
In the app, open Settings → Session → Permanently Delete Account directly above Logout, type DELETE, and select Permanently delete account. This hard-deletes the account, all owned public/private challenges, all posts/submissions, and associated live user data. If you cannot access the app, use the web deletion instructions.
Technical issues
Check that you have the latest app version, a working network connection, and enough device storage. If the issue continues, send the steps that caused it, what you expected, what happened, and a screenshot that contains no sensitive information.