ChallengeSphere Support
How can we help?
For account, billing, safety, or technical help, email ironside-dev@challengesphere.com. Include your username, device type, app version, and a short description. Never send a password, Apple authorization code, Google token, or suspected illegal imagery.
Email supportSign-in help
On iPhone and iPad, use Sign in with Apple. On Android, use Google Sign-In. If you used Hide My Email, your ChallengeSphere account may use an Apple relay address. Tell support your ChallengeSphere username so we can locate the right account without asking for login tokens.
Premium, restore, and billing
Open ChallengeSphere Premium and choose Restore purchases after reinstalling or moving to another device. Choose Manage subscription to view, change, or cancel renewal through the App Store or Google Play. Store purchases and refund decisions are handled by the store where you subscribed.
Report or block
Use the report option on a profile or piece of content to send it for review. Use Block to stop interactions with an account. For urgent child-safety concerns, follow our Child Safety Standards. If someone is in immediate danger, contact local emergency services.
Delete your account
In the app, open Settings → Privacy & Security → Delete Account. The app explains what will be removed and asks for confirmation. If you cannot access the app, use the web deletion instructions. Account deletion does not cancel an App Store or Google Play subscription.
Technical issues
Check that you have the latest app version, a working network connection, and enough device storage. If the issue continues, send the steps that caused it, what you expected, what happened, and a screenshot that contains no sensitive information.